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Finding Value in Enterprise Communities #TChat Preview

(Editor’s Note: Are you interested in reviewing all of this week’s events and resources? Read “Communities of Practice and Purpose: #TChat Recap.”) If you know me, then you know that I’m passionate...

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Communities of Practice and Purpose: #TChat Recap

“Every person is defined by the communities she belongs to.” ―from “Speaker for the Dead” by Orson Scott Card I imagine that anyone who participates in the TalentCulture community agrees with this...

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Employee Communication: 4 Ways to Engage

A Too-Familiar Story Let’s say you’re trying to buy a jacket online. There’s a problem with your purchase, so you call customer service, and they put you on hold. (Waiting…) Finally you reach a robot...

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#TChat Preview: A World Gone Social And The Power Of OPEN

The TalentCulture #TChat Show will be back live on Wednesday, January 7, 2015, from 7-8 pm ET (4-5 pm PT). The #TChat radio portion runs the first 30 minutes from 7-7:30 pm ET, followed by the #TChat...

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Learn to Love Your Customers

On its face, this is a ridiculously high standard, but in practice it’s the most rewarding and resilient way to build a business. Working with and for customers that love your company — rather than...

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Customer Experience Starts with Your Employees

Providing a great customer experience creates sustainable competitive advantage and higher profits. Here’s why that starts with designing a great employee experience — and how to do that. There’s a...

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#WorkTrends Preview: Be Your Customer’s Hero

Too many organizational leaders are scared of employee empowerment, often coming from cultures of command and control and fear what can happen if they give up that control. However, the greatest...

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#WorkTrends Recap: Be Your Customer’s Hero

Too many organizational leaders are scared of employee empowerment, often coming from cultures of command and control; fearing what can happen if they give up that control. However, the greatest...

View Article


Why You Can’t Afford to Skimp on Employee Engagement

We’ve all heard the case for employee engagement—higher engagement levels lead to greater employee output, increased productivity and favorable business outcomes. So why do so many leaders treat...

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Image may be NSFW.
Clik here to view.

Finding Value in Enterprise Communities #TChat Preview

(Editor’s Note: Are you interested in reviewing all of this week’s events and resources? Read “Communities of Practice and Purpose: #TChat Recap.”) If you know me, then you know that I’m passionate...

View Article

Image may be NSFW.
Clik here to view.

Communities of Practice and Purpose: #TChat Recap

“Every person is defined by the communities she belongs to.” ―from “Speaker for the Dead” by Orson Scott Card I imagine that anyone who participates in the TalentCulture community agrees with this...

View Article

Employee Communication: 4 Ways to Engage

A Too-Familiar Story Let’s say you’re trying to buy a jacket online. There’s a problem with your purchase, so you call customer service, and they put you on hold. (Waiting…) Finally you reach a robot...

View Article

Image may be NSFW.
Clik here to view.

#TChat Preview: A World Gone Social And The Power Of OPEN

The TalentCulture #TChat Show will be back live on Wednesday, January 7, 2015, from 7-8 pm ET (4-5 pm PT). The #TChat radio portion runs the first 30 minutes from 7-7:30 pm ET, followed by the #TChat...

View Article


Learn to Love Your Customers

On its face, this is a ridiculously high standard, but in practice it’s the most rewarding and resilient way to build a business. Working with and for customers that love your company — rather than...

View Article

Customer Experience Starts with Your Employees

Providing a great customer experience creates sustainable competitive advantage and higher profits. Here’s why that starts with designing a great employee experience — and how to do that. There’s a...

View Article


Image may be NSFW.
Clik here to view.

#WorkTrends Preview: Be Your Customer’s Hero

Too many organizational leaders are scared of employee empowerment, often coming from cultures of command and control and fear what can happen if they give up that control. However, the greatest...

View Article

#WorkTrends Recap: Be Your Customer’s Hero

Too many organizational leaders are scared of employee empowerment, often coming from cultures of command and control; fearing what can happen if they give up that control. However, the greatest...

View Article


Why You Can’t Afford to Skimp on Employee Engagement

We’ve all heard the case for employee engagement—higher engagement levels lead to greater employee output, increased productivity and favorable business outcomes. So why do so many leaders treat...

View Article

Culture: More Than Just an HR Thing

“Company culture shapes every minute of the workday and every decision that is made.”-Taylor Smith, CEO & Cofounder of Blueboard. What is culture? I consider it the collective mindset and attitude...

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Culture: More Than Just an HR Thing

“Company culture shapes every minute of the workday and every decision that is made.”-Taylor Smith, CEO & Cofounder of Blueboard. What is culture? I consider it the collective mindset and attitude...

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